What does support cost per 1,000 transactions?

Your transaction volume, both sides' contact rates and your dispute rate — sized into buyer, seller and trust queues before you talk to anyone.

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Transactions per month

Buyer contacts per monthTypical: 60 – 120 per 1,000 transactions

Seller contacts per monthTypical: 20 – 50 per 1,000 transactions

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Contacts per 1,000 transactions

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Buyer queue

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Seller queue

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Disputes per month

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Trust & safety desk

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Recommended structure

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